Terms of Service

Last Updated: June 18, 2026

Welcome to oxezga.com. These Terms of Service (the "Terms") form a legally binding agreement between Ombrezga LLC, a Wyoming limited liability company ("Company", "Oxezga", "we", "us", or "our"), and the business, organization, founder, professional, or authorized representative using the website or engaging our services ("Client", "you", or "your").

Oxezga provides digital agency, marketing, creative, web, and AI automation services on a business-to-business basis. By using the website, requesting a proposal, accepting a quote, paying an invoice, booking a call, granting account access, or otherwise engaging us, you agree to these Terms.

1. B2B-Only Use & Authority

Our services are intended only for business, professional, or commercial use. You represent that you are not purchasing our services for personal, household, or consumer use, and that you have authority to bind the entity or business on whose behalf you act.

If a separate signed agreement, statement of work, proposal, invoice, or written order (each an "Order") applies, that Order controls only where it expressly conflicts with these Terms. All other provisions remain in effect.

2. Scope of Services

Services may include growth strategy, performance marketing, branding, social media, web development, AI automation, consulting, creative production, or related digital services. The specific scope, fees, deliverables, timeline, and assumptions are defined in the applicable Order, invoice, email confirmation, or written project communication.

Unless expressly agreed in writing, we do not provide legal, tax, accounting, financial, medical, investment, or regulated professional advice.

3. Client Responsibilities

You are responsible for your business, products, services, offers, claims, approvals, account access, payment methods, legal compliance, and the accuracy of materials you provide. You agree to provide timely feedback, credentials, assets, approvals, and information reasonably required for us to perform the services.

You are responsible for ensuring that your products, services, advertising claims, testimonials, before/after claims, regulated-industry statements, pricing, promotions, privacy practices, and customer communications comply with applicable laws, platform rules, and industry requirements.

You will not ask us to create or distribute unlawful, deceptive, infringing, discriminatory, malicious, or platform-abusive content or automation.

4. Fees, Billing, Renewals & Cancellations

Fees & Deposits: Fees, deposits, retainers, milestones, third-party costs, media spend, and payment schedules are stated in the applicable Order or invoice. Deposits, retainers, setup fees, completed work, third-party tools, and media/ad spend are non-refundable except where required by applicable law or expressly agreed in writing.

Recurring Services: If an Order includes monthly, recurring, or retainer services, the service renews for the period stated in the Order until cancelled in writing. Unless the Order states otherwise, either party may cancel future renewal periods by giving at least thirty (30) days' written notice before the next billing date. Cancellation does not eliminate amounts already due, committed, approved, or incurred.

Price Changes: We may update pricing for future renewal periods by giving notice before the new price applies. If you do not agree to the updated price, your remedy is to cancel the affected future renewal period before it begins.

Late Payments: If payment is overdue, we may pause work, withhold deliverables, suspend hosting or maintenance that we control, pause campaigns, restrict access to unpaid work product, or terminate services, subject to applicable law and any active written agreement.

Chargebacks: You agree to contact us first about any billing issue. Unauthorized or improper chargebacks are a material breach. To the extent permitted by law, you are responsible for chargeback fees, collection costs, and reasonable attorneys' fees incurred to recover valid amounts owed.

5. Project Delay, Abandonment & Reactivation

If you fail to provide required materials, credentials, approvals, feedback, or access for more than fifteen (15) calendar days, the project may be paused and timelines may be extended. If the delay continues for more than thirty (30) calendar days, we may treat the project as abandoned, invoice work performed or reserved, and require a reactivation fee before resuming.

6. Third-Party Platforms, Accounts & Media Spend

Many services depend on third-party platforms such as Meta, Google, TikTok, Shopify, WordPress, hosting providers, analytics tools, AI providers, CRM systems, payment processors, and scheduling tools. We do not control those platforms and are not liable for their downtime, policy changes, account bans, rejected ads, algorithm changes, tracking limitations, billing issues, or data processing practices.

You are responsible for maintaining ownership, admin access, payment methods, permissions, security, backups, and compliance for your own third-party accounts unless an Order expressly states otherwise.

7. Marketing Results & No Guarantee

We use commercially reasonable efforts and industry-informed practices, but we do not guarantee revenue, profit, ROAS, sales volume, lead volume, SEO ranking, traffic, virality, platform approval, account recovery, or any specific business outcome. Business risk remains with the Client.

8. AI, Chatbot & Automated Tools

AI-Powered Chatbot: This website features an AI-powered chat assistant ("Ox") designed to provide information about our services and guide visitors. The assistant is powered by third-party AI technology and is not a human agent. Chatbot responses may be incomplete, inaccurate, or outdated and should not be treated as professional advice or an official quote. For official inquiries, contact us directly at contact@oxezga.com.

AI-Assisted Work: We may use AI tools, automation, templates, code assistants, or third-party platforms to support strategy, creative, development, analysis, or operational work. You are responsible for reviewing and approving AI-assisted deliverables before publication or commercial use.

No exclusive ownership is guaranteed in generic AI-generated elements, ideas, styles, prompts, workflows, or outputs that are not protectable by law or that may be independently generated for others.

9. Intellectual Property & Licenses

Client Materials: You retain ownership of materials, trademarks, data, products, accounts, and content you provide to us. You grant us a license to use them as needed to perform the services.

Final Deliverables: Subject to full payment, you receive the rights or license stated in the applicable Order for final deliverables prepared specifically for you. If no Order specifies otherwise, you receive a non-exclusive, worldwide license to use final paid deliverables for your internal business and public marketing purposes.

Company Tools: We retain ownership of our pre-existing code, frameworks, templates, methods, know-how, prompts, automations, processes, strategies, libraries, components, and internal tools. Source files, raw editable files, design systems, Figma files, PSD files, uncompiled code, prompts, and automation architecture are not included unless expressly agreed in writing or purchased through a separate buyout.

Third-Party Assets: Third-party software, stock assets, fonts, plugins, APIs, AI tools, and platform resources remain subject to their own licenses and terms.

Portfolio Use: Unless you request confidentiality in writing before project launch, we may reference your brand, name, logo, public work, screenshots, and non-confidential results in our portfolio, proposals, website, and marketing materials.

10. Website Content, Third-Party Logos & Takedown

The design, photos/graphics, code, copy, and composition of this website may include AI-assisted work and royalty-free or licensed resources. The final composition and layout are protected by the Company. Copying, cloning, scraping, or republishing the website or substantial parts of it is prohibited.

Third-party logos, names, and trademarks may appear for descriptive or nominative purposes only, to identify platforms or tools we may work with. We claim no ownership of third-party trademarks and do not imply official partnership, sponsorship, or endorsement unless expressly stated.

If you believe any material has been used without authorization, contact info@ombrezga.com. If a claim is valid, we will remove or modify the material as appropriate.

11. Confidentiality

Each party may receive confidential business, technical, marketing, financial, account, or operational information from the other. Each party agrees to use reasonable care to protect confidential information and to use it only for the relationship between the parties. Confidentiality does not apply to information that is public, independently developed, lawfully received from another source, or required to be disclosed by law.

We may share information with contractors, subprocessors, service providers, and professional advisers as needed to perform services, operate the business, comply with law, or protect our rights.

12. Privacy, Data & Sensitive Information

Our collection and use of personal data is described in our Privacy Policy. You agree not to provide unnecessary sensitive data, including passwords, payment card details, government identifiers, health data, or confidential personal data, unless we expressly request it through an appropriate secure channel.

You are responsible for obtaining any legally required notices, consents, permissions, and rights for data, contacts, audiences, customer lists, pixels, analytics, or advertising materials you provide to us.

13. Warranties Disclaimer

14. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages; loss of revenue, goodwill, data, opportunities, ad spend, rankings, platform accounts, or business interruption; or damages arising from third-party platforms, client materials, or client-approved actions.

The limitations above do not limit liability to the extent it cannot be limited under applicable law.

15. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its owners, managers, contractors, service providers, and affiliates from claims, damages, losses, liabilities, penalties, costs, and expenses, including reasonable attorneys' fees, arising from or relating to:

• your products, services, offers, claims, testimonials, advertising, or customer relationships;
• materials, data, credentials, instructions, or approvals you provide;
• your breach of these Terms or an Order;
• your violation of law, platform rules, privacy obligations, or third-party rights;
• chargebacks, payment disputes, or unpaid amounts caused by you; or
• claims that client-provided materials infringe intellectual property, publicity, privacy, or other rights.

16. Suspension & Termination

We may suspend or terminate services if you fail to pay, delay required approvals, misuse services, create legal or reputational risk, request unlawful work, violate platform policies, act abusively, or breach these Terms. You remain responsible for amounts due, work performed, reserved capacity, third-party costs, and approved or committed expenses through the effective termination date.

Sections concerning fees, payment, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law survive termination.

17. Dispute Resolution, Arbitration & Class Action Waiver

Informal Resolution: Before filing arbitration, the parties will attempt in good faith to resolve any dispute through written notice and direct discussion for thirty (30) days.

Binding Arbitration: Any controversy or claim arising out of or relating to these Terms, the website, an Order, the services, AI-assisted work, or the relationship between the parties shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted by one arbitrator in English. The seat and venue will be Cheyenne, Wyoming, USA, unless the parties agree to remote/video proceedings or another venue in writing. Judgment on the award may be entered in any court having jurisdiction.

Injunctive Relief: Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect confidential information, intellectual property, accounts, systems, unpaid deliverables, or other urgent rights without waiving arbitration.

18. Governing Law & General Terms

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Any court proceeding permitted under these Terms will be brought in the state or federal courts located in Wyoming, unless applicable law requires otherwise.

Force Majeure: We are not liable for delay or failure caused by events beyond our reasonable control, including internet outages, platform outages, acts of God, labor disputes, war, cyber incidents, government actions, payment processor issues, or third-party service failures.

Assignment: You may not assign these Terms or an Order without our written consent. We may assign our rights and obligations in connection with a merger, acquisition, reorganization, sale of assets, or business transfer.

Severability: If any provision is invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect.

No Waiver: Failure to enforce a provision is not a waiver. Headings are for convenience only. Electronic records, online acceptance, emails, invoices, and digital signatures may be used to prove agreement.

19. Contact Information